Names – as Waitrose has just discovered – can be unintentionally misleading. Waitrose has found itself on the end of negative publicity from both the National Farmers’ Union and customers for calling its range of ready meals “British”. Waitrose chose the name to reflect the origin of the recipes, for example lamb hotpot and shepherd’s pie. However, other people interpreted the label to mean British…
Lambs, Waitrose and confused customers
by Briony Harris, March 3rd 2017













